New return procedure with RMA
Before returning any merchandise for repair or after sales services, please complete Letter format for Service Request.pdf.
You will receive confirmation of the "return to" address to our office and an RMA number to write on the package.
In our experience, around 70% of problems can be fixed without returning any product. The main goal of this form is to help you to solve the problem by your self and offer a fast and effective service if you must return the goods.